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Thursday, November 6, 2008
Hello, [Firstname].
The old adage: “When times get tough, the tough get going” applies to small
businesses in today’s economy. With bankers tightening their lending and stocks
plummeting, small businesses naturally feel the ripple effect. But the economic
woes don’t have to impact your business as long as you can get tough and follow
these best practices to minimize the downside and capitalize on opportunities to
help you through this economic crisis.
Small Businesses: Best Practices to Weathering the Economic Winds
Step #1: Implement Cash Flow Best Practices
Cash flow is the lifeblood of any small business. Poor cash flow is the reason
85 percent of all businesses don't make it to their fifth year. Click the link
below to download a GrowthForce white paper which discusses best practices to
avoid cash flow problems:
http://www.growthforce.com/cashflow.html
Our white paper outlines the best back office practices which the Fortune 500
companies implement to improve their cash flow and how you can apply them to
your business. Specifically we focus on credit policies, billing practices,
collections procedures and payment policies. Our top tip to take to the bank
is: invoice frequently and often – don’t wait until the end of the month to
do billing.
Step #2: Manage a Cash Flow Forecast
The best way to keep track of your cash is to create a cash flow forecast.
While a budget is an annual projection of revenues versus expenditures, a
cash flow forecast takes a shorter view of the future which is more
important in tentative times.
A best practice is to develop a six-week cash flow forecast report in which
data can be downloaded from QuickBooks directly to Excel. The report should
follow these simple steps to summarize a company’s cash flow for the next
six weeks:
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Account Receivables – Download your account receivable summary from QuickBooks.
Then forecast your weekly cash collections for weeks one through six.
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Account Payables – Predict your weekly expenses for the next six weeks. Make sure
your bookkeeper doesn’t have a “clean desk rule” – paying bills immediately.
Implement a pay slowly rule – take full advantage of vendor terms.
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Recurring, Non-payables Expenses – Forecast your recurring cash outlays such as
rent, loan repayments and payroll.
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Actual Results – Add it all together and you can track actual results closely to
help you better forecast the future and indicate early warning signs of cash flow
troubles.
Step #3: Evaluate Margins
Every business should have a target gross profit margin and operating income.
The best run companies, big or small, can quickly put their fingers on that
margin for every customer and every product line.
In times of fluxuating costs, it’s important to adjust prices based on market
conditions. Recent roller coaster fuel costs are a case in point. If you haven’t
passed on increases, it’s time to do so.
QuickBooks is a powerful tool to aid in job costing and pricing. The time
tracking function introduced in QuickBooks 2008 allocates labor costs
automatically to profit centers You can set up time tracking systems by job,
by customer and by product to ultimately determine profitability for each of
those categories.
As an Intuit Solution Provider, GrowthForce is now certified in every QuickBooks
product – just completing the point of sale certification. GrowthForce is
authorized to service Intuit mid-market customers. Mid-sized businesses are the
primary target market for the new Intuit QuickBooks Enterprise Solutions edition
– the most powerful product in the QuickBooks family.
Step #4: Control Your Costs
Costs are either fixed or discretionary. Fixed costs don’t change overnight such
as rent and insurance. Discretionary costs are fixed within a relative range,
like payroll and travel, and are completely controllable costs.
Set up your QuickBooks file to segment costs so you can track costs based on
fixed or discretionary behavior. Most cost of goods sold expenses are not
discretionary. Make sure, however, that you are passing through all the costs
you can to your customers. Then focus on indirect expenses. Involve your staff.
Everyone should question every expenditure. You’ll be amazed at how much
savings you can find.
Step #5: Strengthen Your Banker Relationship
With all the upheaval in the banking world today, it's more important than ever
to develop a good relationship with your business bank. Now's the time to build
your relationship with your banker - or cement an existing one. Yes, loans may
be harder to come by, but knowing key contacts at your bank can make a
difference in whether a loan is approved. Now is a good time to take your banker
to lunch.
To understand how bankers make lending decisions, you need to know the five
C’s:
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Character - This depends primarily on the borrower’s credit report and payment
trends.
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Cash Flow - A business must have enough cash flow to repay the loan and pay
all other business expenses, as well as personal needs. This is true whether
the loan is for an established business, a start-up or business expansion.
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Collateral - These are assets the borrower offers the lender to secure a loan
in the event it is not repaid. The primary collateral will be the business’
assets, but if these are not sufficient, personal assets may also be required.
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Capitalization - This consists of the business’ resources including fixed assets,
retained earnings and owner’s equity. Funds borrowed from a source such as the
seller of a business do not improve the equity position of a borrower.
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Conditions - This refers to external factors such as competition and industry
trends. Any business related to consumer spending is going to be a tough
loan candidate right now. But construction, sign repair and tree-removal
businesses continue to shine.
Step #5.5: Don’t Leave Your Cash Unprotected
Can too much cash in the bank be a bad thing? Yes. In a skittish economy, we’re
seeing more of our clients move money from stocks to cash. If you’ve taken this
road, don’t keep more than $250,000 in one bank account – otherwise the excess
isn’t covered under FDIC insurance.
Instead, a good practice for right now is to move cash to Government T-Bills.
Also known as Government Cash, they're a cash management portfolio as liquid
as cash, income exempt from state taxes and fully backed by the U.S.
government for up to $250,000. For more information, contact Michael Rogala,
Bernstein Global Wealth Management:
Michael.Rogala@bernstein.com
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