It is an unfortunate part of doing business, but sometimes you find that you have double entered a bill into QuickBooks. Not only have the expenses been doubled, but the open bill continually shows up on the Open Accounts Payable list, making you and your boss very frustrated.
Raul Rivera says the best way to correct this issue is to “enter a credit memo for the total amount of the bill and apply the credit to the open payable.” In order to do this, you will have to go into the pay bills screen and place a check mark next to the open bill. At the very bottom of the screen you will see a button that says “Set Credits”. This will allow you to apply the open credit to the outstanding bill. Once you have completed these short and easy steps, you are ready to click “Pay Selected Bills.” The frustrating problem will now be a thing of the past.
To prevent this problem from happening in the future, make sure your Company Preference (located under Bills) is selected “Warn about duplicate bill numbers from the same vendor.” By entering the bill credit into the current period, you have not only corrected the duplicate bill, no change will be made to past financials.
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